ASQA Student Survey
Date:16/04/2018 12:40
Given Names:Eric
Marketing and recruitment
The information I received about my course before I enrolled (signed up) was factual and accurate.: Agree
I knew the name of my training provider before I enrolled (signed up).: Disagree
Did the training provider offer you any incentives to sign up to the course (such as an iPad or a laptop)?: no
Did the training provider promise or guarantee you would get a job if you completed the course?: no
Was there another organisation (different to your training provider) involved in marketing, recruiting or signing you up to this course?: no
At the time you signed up, were you aware there was another organisation (different to your training provider) involved with your recruitment and sign up?: no
My training provider gave me advice about how the course would meet my needs before I enrolled (signed up).: Agree
I understood the length of the course, study requirements and assessment (test) methods before I enrolled (signed up).: Agree
My rights and responsibilities as a student were explained to me before I enrolled (signed up).: Agree
The payment terms and conditions, including any loan arrangements, were clear to me when I enrolled (signed up).: Agree
I was aware of my training provider's refund policy when I enrolled (signed up).: Agree
Support and progression
My training provider has asked me if I have any special learning needs.: Agree
I have been given information about support services available to me as a student.: Agree
I know I can get help if I have a problem or find the course difficult.: Agree
My training provider supports me to use technology and access the learning resources I need to complete my course.: Agree
I understand how to make a complaint if I am unhappy about my training or support services.: Agree
Training and assessment
My teachers/trainers are professional and knowledgeable about my course subject.: Agree
The amount of training I receive is enough to allow me to practice new skills before I am assessed (tested).: Agree
I have access to good quality learning resources and facilities.: Agree
Assessment activities are fair and are clearly explained to me.: Disagree
I am given helpful feedback on my assessment tasks.: Disagree
My course is meeting my work, career or study needs.: Agree
I understand what is required to successfully complete my course.: Agree
I expect to complete my course within the planned study time.: Agree
I value the training provided by my training provider.: Agree
I would recommend my training provider to my friends, family and colleagues.: Agree
Overall satisfaction
Overall, how satisfied are you with the training and support services provided by your training provider?: very happy
What have you valued most about your training experience?: training
How could your training experience have been improved?: clearly instructions at begining
Are there any other comments you wish to provide?: no