| 2019 Course Completion Questionnaire - Learner |
| Date: | 11/02/2018 15:45 |
| Given Names: | Eric |
| Surname: | Elearn |
| Project: | National Corporate Project - Acme |
| Course: | Certificate III in Customer Contact |
| Facilitator: | Molly Vosper |
| Location: | Melbourne |
| Workshop: | Workshop 1 |
| Referrer: | |
| Firstname: | |
| Surname: | |
| Course Identifier: | |
| Client Identifier: | |
| Student ID: | |
| VETtrak Student ID: | 00008 |
| VETtrak Enrolment ID: | 4 |
| What was the most satisfying aspect of the program?: I enjoyed playing with the equipment |
| Are your expectations of VETtrak satisfied? Do you feel you have received appropriate support and advice?: Sure have |
| Do you have any further comments that may help us improve the program?: Nah, it's really good |
| I developed the skills expected from this training: Agree |
| I identified ways to build on my current knowledge and skills: Agree |
| The training focused on relevant skills: Agree |
| I developed the knowledge expected from this training: Agree |
| The training prepared me well for work: Agree |
| I set high standards for myself in this training: Agree |
| The training had a good mix of theory and practice: Agree |
| I looked for my own resources to help me learn: Agree |
| Overall, I am satisfied with the training: Agree |
| I would recommend the training organisation to others: Agree |
| Training organisation staff respected my background and needs: Agree |
| I pushed myself to understand things I found confusing: Agree |
| Trainers had an excellent knowledge of the subject content: Agree |
| I received useful feedback on my assessments: Agree |
| The way I was assessed was a fair test of my skills and knowledge: Agree |
| I learned to work with people: Agree |
| The training was at the right level of difficulty for me: Disagree |
| The amount of work I had to do was reasonable: Agree |
| Assessments were based on realistic activities: Agree |
| It was always easy to know the standards expected: Agree |
| Training facilities and materials were in good condition: Agree |
| I usually had a clear idea of what was expected of me: Agree |
| Trainers explained things clearly: Agree |
| The training organisation had a range of services to support learners: Agree |
| I learned to plan and manage my work: Agree |
| The training used up-to-date equipment, facilities and materials: Agree |
| I approached trainers if I needed help: Agree |
| Trainers made the subject as interesting as possible: Agree |
| I would recommend the training to others: Agree |
| The training organisation gave appropriate recognition of existing knowledge and skills: Agree |
| Training resources were available when I needed them: Agree |
| I was given enough material to keep up my interest: Agree |
| The training was flexible enough to meet my needs: Agree |
| Trainers encouraged learners to ask questions: Agree |
| Trainers made it clear right from the start what they expected from me: Agree |
| What were the best aspects of the training?: Playing with the equipment |
| What aspects of the training were most in need of improvement?: too much assumed knowledge |
| Your training details |
| What type of qualification are you currently enrolled in?: Certificate III |
| What is the broad field of your current training?: Education |
| What is the full title of your current qualification or training?: Certificate III in Education Support |
| In what month did you start your current training?: 01 |
| In what year did you start your current training?: 2015 |
| Are you undertaking an apprenticeship or traineeship?: No |
| Did you get any recognition of prior learning towards your training such as subject exemptions, course credits or advanced standing?: No |
| About you |
| Are you female or male?: Male |
| What is your age in years?: 20 to 24 |
| Are you of Aboriginal or Torres Strait Islander origin?: Yes, Aboriginal |
| Do you speak a language other than English at home?: Yes |
| Are you a permanent resident or citizen of Australia?: Yes |
| Do you consider yourself to have a disability, impairment or long-term condition?: No |
| What is the postcode of your main place of residence?: 0822 |
| I give permission for DEMO RTO to use comments and testimonials provided by me through the evaluation process in the review of course delivery and in future marketing materials. |
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